Last updated: 3rd February 2026
Capstone Toys respects your privacy and processes personal information in accordance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect:
name and surname
contact details
delivery/billing address
order history
payment information (processed securely through payment providers)
website usage information (cookies/analytics)
2. How We Use Your Information
We use your information to:
process and deliver orders
communicate about your purchases
provide customer support
comply with legal obligations
improve our services
send marketing emails (only if you opt in)
3. Sharing of Information
We only share information where necessary, including with:
payment gateways
courier companies
IT and hosting providers
suppliers or distributors where required to fulfil warranties
We do not sell your personal information.
4. Data Security
We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access.
5. Cookies
Our website may use cookies to:
remember preferences
enable shopping cart functionality
analyse traffic
You may disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
Under POPIA you may request to:
access your personal data
correct inaccurate information
delete your data where lawful
withdraw marketing consent
7. Retention
We retain personal information only as long as necessary for business or legal purposes.
8. Contact
For any privacy questions or requests, please use the contact section of this website.
By using our website, you agree to this Privacy Policy.